We know you want your snacks fast! Snack Safari works to process and ship orders as quickly as possible.
Processing Time
Most orders are processed and shipped within 1 business day. However, please allow up to 2–3 business days during busy periods, holidays, or due to unexpected delays.
Orders are processed Monday through Friday, excluding U.S. federal holidays. Orders placed on weekends or holidays will begin processing on the next business day.
Shipping & Rates
All orders are shipped via UPS Ground.
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Orders $59 and over: FREE shipping
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Orders under $59: $6.99 flat-rate shipping
Shipping charges and eligibility for free shipping are calculated based on the order subtotal after discounts and before applicable taxes.
Delivery Time
UPS Ground delivery typically takes 1–5 business days after your order has been shipped, depending on the destination.
Delivery estimates are not guaranteed and may be affected by carrier delays, weather, holidays, or other circumstances outside of our control.
Once your order ships, you will receive a confirmation email with tracking information.
Incorrect Shipping Addresses
Please make sure your shipping address is complete and accurate before placing your order.
If you notice an error, contact us as soon as possible at support@snacksafari.com. We will do our best to update the address before your order ships, but changes cannot be guaranteed once fulfillment has started.
Snack Safari is not responsible for delivery issues caused by an incorrect or incomplete address provided at checkout.
Lost, Damaged, or Missing Orders
If your package is lost in transit, arrives damaged, or contains missing or incorrect items, please contact us at support@snacksafari.com within 7 days of delivery or the expected delivery date.
Please include your order number and, for damaged or incorrect items, photos of the product and packaging.
We will review the issue and, when appropriate, provide a replacement, store credit, or refund in accordance with our Refund & Return Policy.
Please do not return food products to us unless specifically instructed by our Customer Support team.
Order Cancellations
If you need to cancel or change an order, contact us at support@snacksafari.com as soon as possible.
We cannot guarantee cancellations or changes once an order has entered fulfillment or shipped.
U.S. Shipping Only
Snack Safari currently ships within the United States only. We do not currently offer international shipping.
Questions?
For questions about your order or shipping, contact us at:
